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Does SolidECN allow nonstop trading of crypto pairs even on the weekend?
#136 - January 19, 2023, 09:21:21 PM

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Does SolidECN allow nonstop trading of crypto pairs even on the weekend?
Hello,

Thank you for sharing your question with the community. 

Yes, the crypto products are available for trading 24/7. 
#137 - January 23, 2023, 10:29:10 AM

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Do you require KYC documents for crypto deposits or withdrawals? 
#138 - January 23, 2023, 03:04:25 PM

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Do you require KYC documents for crypto deposits or withdrawals?

Hello,

Thank you for sharing your question with the community.

KYC approval is not necessary for Deposit / Withdrawal less than $3000 in total.
#139 - January 24, 2023, 09:13:30 AM

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Platform

The popular trading platforms are narrowed to a few. We chose the newest and the most advanced platform that is available in the market, the MetaTrader 5!

Why MetaTrader 5?
Contrary to commune belief, MetaTrader 5 is not an upgrade of MT4. The MT4 platform was developed for trading in the Forex environment, whereas MT5 was coded for CFDs, Stocks, and futures access. To be short, MetaTrader 5 is for more experienced and advanced traders, but before we go with the MT5, at Solid ECN we ran a survey of the traders we know, and found out that most rookies and novice users are already with the MT5 platform, and for the first time the MT5 users have surpassed the MT4?s!

Major differences

  • MT4 has 9-time frames, whereas MT5 offers 21-time frames. More time frames assist technical analyzers to have a better conception of the market movement.
  • MT 4 has 4 pending orders, whereas MT5 provides 6 types of pending orders.
  • MT 4 doesn?t have the market depth, but MT5 market depth is accessed within the chart.
  • MT5 has the Economic calendar on default.
  • MT4 has 4 types of pending orders, whereas MT5 holds 6 types.
  • MT4 allows hedging only, whereas MT5 allows both hedging and netting on request.
  • MT5 has 38 technical indicators, 44 analytical objects and unlimited charts
  • Partial order filling policies (fill/kill or cancel return) is another advantage of the MT5 for advanced traders.
  • The strategy tester of the MT5 platform is multi-threaded but MT4 is single-threaded.

MetaQuote corporation has been sending announcements about stopping MT4 updates. Therefore, we believe it was in the best interest of all parties to go with the MT5 platform!

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#140 - January 26, 2023, 08:09:24 AM

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Refund Policy

There is no perfection in services online, and when funding is involved, we believe that the merchant should have a transparent refund policy. Solid ECN Securities acknowledges customer rights, and for that reason, we drafted the Solid-Refund policy. There are circumstances when it is essential to return payment. Clients may submit a refund petition if the merchant service was not as described or the service was not functional or if the client justifies the reason.

We tried to make the money return policy concise, simple, and clear to give our customers a feeling of security. That is why we guarantee our services, and if it wasn?t as described the consumer has the right to apply for a money return.

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#141 - January 27, 2023, 08:53:56 AM

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